How to Track AI Literacy and Training for EU AI Act Compliance
AI is becoming part of everyday business operations. Employees use AI assistants to write content, analyse information, generate code, summarise documents, support customers, and automate routine tasks. As adoption grows, organisations face an important question: How do you know whether the people using AI have the knowledge they need to use it responsibly? This is where AI literacy becomes important. Under EU AI Act Article 4 , providers and deployers of AI systems are expected to take measures to ensure, to the best of their ability, a sufficient level of AI literacy among staff and other people involved in operating or using AI systems on their behalf. For businesses, this means AI literacy should be more than a one-time training course. Organisations need a practical way to identify training requirements, assign learning, track completion, maintain evidence, and review those requirements as AI use changes. What Is AI Literacy Under the EU AI Act? AI literacy is the knowledge and un...